Privacy Policy
At 5 Rings Energy LLP, safeguarding the privacy of your personal information is paramount. This Privacy Policy outlines how we utilize your personal data to ensure transparency and clarity. Within this policy, you’ll discover details regarding the types of personal data we gather, when it’s collected, the duration of retention, our methods of collection, purposes for collection and utilization, as well as insights into data sharing practices. When referencing “we,” “us,” or “our” in this Privacy Statement, we are referring to 5 Rings Energy LLP, its subsidiaries, or any relevant entities as context dictates.
Your Rights Regarding Personal Data and How to Exercise Them
Under certain circumstances, you possess the following rights:
– The right to request access to, or verification of, your Personal Data held by us, including its contents and origin, with the option to rectify, supplement, or update it in accordance with local regulations.
– The right to request the erasure, anonymization, or blocking of your Personal Data processed unlawfully.
– The right to object, based on legitimate grounds, to the processing of your Personal Data. However, there may be instances where halting the use of your Personal Data is not feasible, in which case we’ll provide an explanation.
– The right to withdraw consent; particularly pertinent when Personal Data processing relies on consent, enabling you to opt out at any time. This applies to sensitive Personal Data categories, such as race/ethnicity, political opinions, religious beliefs, and trade union membership. To unsubscribe from our marketing communications, utilize the provided option within our emails or contact the designated Data Controller as detailed below.
To exercise these rights or for inquiries regarding our Personal Data collection, storage, and usage practices, please contact us using the information provided below.
We encourage you to thoroughly review this Privacy Policy to comprehend our principles and procedures concerning your personal data and its treatment. Any updates to this policy will be communicated on our website (www.5ringsenergy.co.uk) and will become effective immediately upon posting.
You can reach us using the following contact details:
5 Rings Energy LP
Data Protection Officer
Amelia House, Crescent Rd, Worthing, BN11 1RL
E: quotes@5ringsenergy.co.uk
What Personal Data Do We Collect and Use?
We gather, store, and utilize the following categories and types of data, which either identifies you or can be used for identification purposes:
– Identification data: including name, email addresses (personal/business), physical addresses (personal/business), telephone numbers (personal/business), social media handles (personal/business), IP addresses, and location data.
– Job-related information: encompassing positions, titles, management levels, work locations, divisions, departments, and position levels.
– Correspondence records: consisting of communications initiated with us, including email and phone interactions.
– Transaction details: covering purchases made with us and the fulfilment thereof.
– Network and premises access information: such as CCTV images, swipe card activity, time recording data, and internet usage.
When Is My Personal Data Collected?
Your personal data is collected:
– When visiting our websites and consenting to cookie usage or utilizing contact features.
– Upon subscribing to receive email alerts, marketing content, or other communications via our website.
– When reporting issues, submitting queries, or providing feedback via various channels.
– Through participation in surveys sent to you via email.
– During the utilization of our products and services.
While most data is provided directly by you through our website, some usage data may be automatically collected during website visits. This includes company identification via IP address processing, solely for analytical purposes, without individual identification.
What Processing Activities Are Conducted Using My Personal Data?
We engage in various Processing Activities utilizing your personal data to:
– Fulfil contractual obligations, such as providing consultancy services.
– Assist with transaction completion or order processing.
– Offer support or education regarding our products and services.
– Provide information about our products and services.
– Record transaction details for training, quality assurance, or service improvement.
– Facilitate communication.
– Handle recruitment processes.
– Enhance website user experience.
– Comply with business, regulatory, and legal obligations.
Why Are These Processing Activities Conducted Using My Personal Data?
We undertake these processing activities for specific reasons, governed by applicable laws:
– Consent: We may seek your consent, where appropriate, for collecting and utilizing your personal data. Withdrawal of consent is possible at any time.
– Legitimate Interests: In many cases, utilizing your personal data aligns with our legitimate business interests. You retain the right to object to such usage.
– Legal Requirements: At times, legal or regulatory obligations necessitate the use of your personal data.
Provision of personal data is voluntary, though necessary for website access, contractual relationships, and service provision. Failure to provide data may result in disadvantages, such as inability to use certain services or reduced functionality. However, legal consequences do not arise from withholding personal data.
Data Processing Details
Detailed information, non-exhaustive, regarding data types, purposes, and lawful bases for each activity is provided below:
| Activity | What Data | Whose Data | Why |
|---|---|---|---|
| Fulfilment of our Services | Identity data Contact data Financial & transaction data Purchase history Records of communication |
Customers Business partners |
To carry out our contractual obligations. Complete a transaction. Manage our relationship with you. To communicate with you. Provide you with support or education about our products and services. Training purposes, quality assurance or to record details about the products and services you order from us. |
| Product support, Customer services and enquiries | Identity data Contact data Profile data Financial and transaction data |
Customers | To manage and respond to your enquiry. To provide you with education and support about our products. |
| Marketing | Identity data Contact data Marketing and Communications data Profile data |
Customers Prospective customers |
To send you marketing communications about products and services where we have a lawful basis to do so. To make suggestions and recommendations to you about goods or services that may be of interest to you. Where we are sending you personalised marketing, we may also use Profile Data to help us decide what sort of personalised marketing to send you. |
| Business administration and legal compliance | All data mentioned in “What data do we collect” section | Customers Business partners |
To comply with our legal obligations. To enforce our legal rights or defend potential legal claims. To protect the rights of third parties. To facilitate a business transition such as a merger, reorganisation, acquisition by another company, or sale of any of our assets. |
| Recruitment | Identity data Contact data Recruitment data |
Prospective employees Employees |
To assess your suitability for any of our positions that you apply for. To communicate with you about the recruitment process. To keep records about our recruitment process To comply with our legal and regulatory obligations in relation to recruitment. To review our equal opportunity profile in accordance with applicable legislation. |
| Website browsing | Behavioural data Technical and usage data |
Website visitors | To help us understand how you are using and navigating our websites. |
How Long Is My Personal Data Retained?
Personal data is retained for the duration necessary to fulfil the intended purpose or manage our relationship with you, adhering to local regulations. Anonymization or permanent deletion may occur afterward, unless required otherwise by law.
Is My Personal Data Securely Stored?
We implement rigorous security measures to prevent unauthorized access, loss, or accidental deletion of your personal data. This includes access restrictions and appropriate encryption tools tailored to data types.
Do You Utilize Cookies?
Cookies are utilized to enhance website functionality, recognizing user devices for efficient navigation and improved experiences. Our Cookies Notice provides comprehensive details on their usage.
Do You Share My Personal Data with Third Parties?
To support our Processing Activities, we may share personal data with specific entities, both within and outside 5 Rings Energy. These include Data Processors and other third parties, adhering to contractual obligations and legal regulations. We do not sell or rent your personal information.
Concerns Regarding Personal Data Usage?
If you’re dissatisfied with our personal data usage, please contact us at quotes@5ringsenergy.co.uk. Additionally, you have the right to lodge a complaint with the relevant Supervisory Authority, such as the Information Commissioner’s Office (ICO) in the UK.
Contact ICO at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
T: 0303 123 1113
